Develops and maintains enterprise strategy for managing, advancing, and protecting the organization's reputation and brand. Sets strategy and implements advocacy related media relations efforts and campaigns Helps develop partnerships to enhance the organization's reputation, positioning, engagement, and reach. Writes media facing documents that are often complex, nuanced

Collaborates with cross functional teams on strategic and tactical business unit objectives. Identifies opportunities for efficiencies in organizational processes or programs and resolves challenges to optimize results. Identifies trends, resolves systemic issues across functions, and ensures strong communication within a matrixed environment. Provides data analysis and r

Conducts psycho social assessments, including capacity assessments, and develops client centered care plans. Provides direct services to, and advocacy for, clients. Assists clients to obtain access to appropriate services such as financial assistance, legal aid, health supports, and housing (designed to ensure continuous safe and affordable housing, and/or improve the com

Directs and designs print and digital layouts as well as photo selections and retouching, with oversight from senior staff. Conceptualizes and executes layouts and prepares files for print and digital production. Collaborates with the photo department on visuals and works with editors and production staff to meet deadlines. Coordinates print layouts with other assigned de

Drives the platform strategy and the development of new features and experiences. Owns the platform lifecycle including ideation, strategic planning, tactical initiatives, platform roadmap, platform development, and ongoing implementation and support. Ensures growth on established metrics. Leads, manages, and mentors the platform team to design, deliver, measure, and impr

Responsible for prototyping various technologies, including generative AI systems Meet with key leaders in the Information Technology Services department and learn how we design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals Contribute to data analyses and write up of findings Learn and apply AARP's Design Thinking framework to u

Integrates rapid delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement, and prioritization, and facilitating team ceremonies. Ensures team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governa

Leads customer research projects and analysis of findings/data to understand member experience delights and pain points. Leverages human centered design (HCD) and other innovation/product development approaches. Champions the customer experience across the organization to ensure exceptional customer journeys and service are continuously provided to all customers across al

Conduct comprehensive landscape analyses to identify existing social initiatives/organizations as well as research and policy efforts in the field of anti poverty and social innovation, focusing on economic mobility, financial well being, and social connection among older adults Collect, analyze, and interpret qualitative and quantitative data from external and internal s

Establishes a technical roadmap for the platform and/or capability strategy and lifecycle that considers value based outcomes, costs to maintain, supportability, and performance. Ensures sound integration, data, security, and business architecture design throughout all stages within the platform and/or capability lifecycle. Provides rapid delivery and development of techn